Subscription Policy

When you subscribe to Eleven Drops, your favorite scents will be delivered automatically on the schedule you select.

Billing

Your chosen payment method will be charged automatically before each shipment.

Shipping

All subscription orders include free standard shipping within the U.S.. For international orders, regular shipping rates apply.

Changes & Cancellations

You can pause, update, or cancel your subscription anytime from your Eleven Drops account or by reaching out to our Customer Support team at support@elevendrops.com. Please make any changes at least 48 hours before your next billing date to ensure they take effect.

Refunds & Returns

Subscription orders are covered under our standard return policy.

By subscribing, you acknowledge and agree to recurring charges until you decide to cancel.