Shipping Policy

Effective Date: 9.22.2025

Eleven Drops offers free standard shipping on all orders delivered within the continental U.S. No minimum order amount required.

Service	Cut-off / Order Placement	Processing Time	Estimated Delivery Time After Processing	Total Estimated Time from Order Date
Standard Shipping	Orders placed by 11:59PM ET will begin processing next business day	Typically 2 business days	4–5 business days via our standard carrier	Up to 7 business days total
Express / Expedited Shipping	Orders placed by 11:00PM ET will receive same-day expedited processing	Same day processing (if order before cut-off)	Delivery within 2 business days	Usually 3–4 business days total (depending on shipping address)

Service

Cut-off / Order Placement

Processing Time

Estimated Delivery Time After Processing

Total Estimated Time from Order Date

Standard Shipping

Orders placed by 11:59PM ET will begin processing next business day

Typically 2 business days

4–5 business days via our standard carrier

Up to 7 business days total

Express / Expedited Shipping

Orders placed by 11:00PM ET will receive same-day expedited processing

Same day processing (if order before cut-off)

Delivery within 2 business days

Usually 3–4 business days total (depending on shipping address)

Hawaii & Alaska — Free standard shipping is available (excluding U.S. Minor Outlying Islands).
P.O. Boxes — We can ship to P.O. Boxes via USPS or appropriate carrier.
APO/FPO/DPO Military Addresses — We ship to military addresses; please allow up to 21 days for delivery due to military processing and routing.

We ship internationally (for example: Canada, U.K., etc.). International orders are not eligible for free shipping.
Delivery time internationally can take up to 30 days or more, depending on customs, local postal service, and other conditions.
Shipping fees and any customs duties, import taxes, or other fees are calculated at checkout or may be required by your country. These are the responsibility of the customer.
For large or bulk international orders, additional handling or weight fees may apply. Our customer support team will follow up if that’s the case.

At this time, Eleven Drops supports shipping to one address per order only.

After your order has shipped, you will receive a tracking number via email (or within your account) so you can monitor delivery status.
If you do not see tracking information after order confirmation, please allow X business days (e.g. 1-2 days) for our team to process and generate the tracking.
If it’s still not showing, please contact our support team before submitting duplicate orders.

Orders are processed and shipped Monday through Friday, excluding U.S. federal holidays.
Orders placed after the specified daily cut-off time will be processed the next business day.

We do not ship on the following days (U.S. federal holidays):