Privacy Policy

Last Updated: August 11, 2025

Eleven Drops (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us, including through SMS text messaging.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, billing and shipping address, email, phone number, payment details.
  • Account Information: Login credentials (if you create an account).
  • Order Information: Products purchased, purchase date, order history.
  • Marketing Information: Your preferences for receiving marketing communications.
  • Automatically Collected Data: IP address, browser type, pages viewed, and cookies to enhance your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Send transactional emails and text messages (e.g., order confirmations, shipping updates).
  • Send marketing messages (only if you opt-in).
  • Respond to your inquiries.
  • Improve our website, products, and services.

3. SMS Text Messaging

By opting in to receive text messages from Eleven Drops, you agree to receive marketing and transactional messages at the phone number provided. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help.

We do not share your phone number with third parties for their own marketing purposes.

4. Sharing of Information

We do not sell or share your personal information with third parties for their independent marketing purposes.
We may share information only with:

  • Trusted service providers who help us operate our business (e.g., payment processors, shipping carriers, email/SMS platforms).
  • Legal authorities when required to comply with laws or protect our rights.

All service providers are bound by confidentiality agreements and may only use your information to perform services for Eleven Drops.

5. Cookies & Tracking

Our website uses cookies and similar technologies to improve functionality, analyze site usage, and personalize your experience. You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or deletions.
  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at support@elevendrops.com.

7. Security

We use industry-standard encryption and security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we take all reasonable steps to safeguard your data.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, you may contact us at:

Eleven Drops
30 North Gould Street, STE R
Sheridan, WY, 82801, US
Email: support@elevendrops.com
Phone: +1-888-271-1175

This policy is available at: https://www.elevendrops.com/policies/privacy-policy